What you’ll do
● Review requirements, user stories, and designs; identify gaps, edge cases, and acceptance criteria.
● Plan and perform functional, regression, exploratory, integration, and user acceptance testing.
● Build and maintain automated tests for critical user journeys across web and mobile.
● Test APIs and backend workflows, including request validation, responses, error handling, and data consistency.
● Test Salesforce features and workflows, including record creation and updates,permissions, automation, reports, and integrations.
● Validate end-to-end scenarios such as registration, profile and credential updates, job search, applications, recruiter interactions, and status changes.
● Verify data flows between the product, Salesforce, and connected services; investigate sync failures and duplicate or missing records.
● Track test cases, defects, and QA work in Jira; write clear, reproducible bug reports and verify fixes.
● Collaborate with developers to reproduce issues and improve testability.
● Maintain test plans, test cases, automation suites, and release quality notes.
● Participate in release readiness reviews and help the team make risk-based testing decisions.
● Consider accessibility, usability, privacy, and security in day-to-day testing.
What you’ll bring
● 3+ years of experience in software QA, including both manual and automation testing.
● Experience testing web applications and REST APIs.
● Hands-on experience with an automation framework such as Playwright, Cypress, or Selenium.
● Experience with API testing tools such as Postman or equivalent.
● Salesforce testing experience, ideally with Sales Cloud or Service Cloud.
● Understanding of Salesforce objects, fields, relationships, profiles and permissions, Flows, reports, and integration behavior.
● Practical experience using Jira to manage defects, test work, and project workflows.
● Ability to write clear test scenarios and communicate defects with useful steps, expected results, and actual results.
● Familiarity with SQL or another method of validating application data.
● Understanding of the software development lifecycle, Agile practices, and CI/CD workflows.
● Strong analytical skills and attention to detail, with the ability to prioritize testing based on user and business impact.
Good to have
● Experience testing mobile applications or responsive web experiences.
● Experience with healthcare, recruiting, staffing, or job marketplace products.
● Familiarity with AI-enabled features, including conversational search and recommendations.
● Experience with Salesforce integration testing, such as REST APIs, middleware, or event-driven data flows.
● Familiarity with accessibility and cross-browser testing.
